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Where are you located?
I really like this one piece, but I wish it was/n't "x"
How do I check out with my gift certificate?
I still don't get how the gift certificate works if you can't see it...
What happens if I don't use the whole gift certificate?
Can a necklace be extended?
I NEED IT TOMORROW!!
What's with the "Gallery?"
My Materials
I have a piece of jewelry I'd like made into something else.
Special Mail Services


Where are you located?
I do have a physical location in my home in Bethlehem, PA, USA. However, there is no store where you can just drop in and browse. If you'd like to shop in person arrangements can be made in advance, ie you need an appointment so I can actually get out of my pjs and make some kind of path through the Lego obstacle course that is my living room. Just email me at Jenny (AT) hhearth (dot) net

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I really like this one piece, but I wish it was/n't "x"
EMAIL ME!! I made it all (except in the category it says I didn't), pretty much any piece can be modified.

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How do I check out with my gift certificate?
My apologies for any inconvenience, but it takes an extra step. You need to pick out your merchandise and then email me with your name and gift certificate number. I'll send you a link all your own, taking into consideration the amt of your gift certificate.

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I still don't get how the gift certificate works if you can't see it...
Don't worry. When I sell a gift certificate I record the number, amount, and recipient information. That way I know who to expect to hear from and how much they can spend without an additional form of payment.

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What happens if I don't use the whole gift certificate?
For gift certificates under $10 I will refund the difference of $1 or less by check. For gift certificates of $50 or less I will refund a remainder of $3 or less by check. If your certificate is over $50 I will refund up to $5 by check with your purchase. "Change" from your purchase that is more than these amounts will remain on your certificate, rather like a gift card. One of these days there will be gift cards, just as there will be a shopping cart that allows gift certificates. Right now "free" is rather important to me. Thanks for your understanding!

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Can a necklace be extended?
Sure it can. If you want a link repeated the price depends on the piece but is usually pretty reasonable. I also offer plain chain extenders in 2" and 4" lengths for pretty cheap.

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I NEED IT TOMORROW!!
With sufficient notice I can overnight anything to you the day you order it for $30. I can't guarantee that it will get to you the day after you order, because that depends on several factors. 1) While I typically check my email every day I can't control power outages, ecrater issues, yahoo issues, and the like 2) I reserve the right to have an emergency of my own like everyone else and 3) you must purchase BEFORE 12PM in order for me to be able to respond by packing and shipping your stuff.

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What's with the "Gallery?"
The gallery is a place for me to display my past work. If it's in the gallery I sold it, and that makes me very happy. There's a chance that someone will want something similar, so I show those pieces off, even if they're no longer available for purchase.

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My Materials
All of my materials are first quality. I purchase real gemstone beads, high-quality lampwork and other glass beads, polymer clay beads, and other materials to use as accents. Metals you'll find here are .925 (or better) Sterling Silver, 14k gold-filled, copper, brass, and Artistic Wire--copper wire with permanent color coating. I ALWAYS tell you what materials are in each piece. There are occasions where I use gold-, copper-, or silver-plated accent findings in my designs. This will be noted. I DO NOT use these parts in places that will have high wear factors. All of my ear wires are handmade by me. I sell them to other crafters, even. If you need a specific kind of manufactured ear wire like a lever-back or a clip-on those can be special ordered and are commercially made.

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I have a piece of jewelry I'd like made into something else.
I might be able to help you, please email me! Anything you own that you send to me should be insured and have a delivery confirmation. I cannot be responsible for anything lost or damaged in the mail.

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Special Mail Services
Please email me for an updated invoice or if you have questions and would like Priority Mail, Delivery Confirmation, or to have your package insured. I am NOT RESPONSIBLE for items lost or damaged in the mail. I take everything to the post office myself and retain a receipt showing your zip code as proof of mailing on my end. Claims of loss or damage will only be honored if insurance is purchased at the time of sale.

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Last Updated: 19 Jun 2009 08:40:46 PDT home  |  about  |  terms  |  contact
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